Terms and Conditions
Section 1
Video Makers Related Portion
Technical Faults: Any technical faults will be resolved by our support team. If you encounter any technical issues, you can contact our technical support team, even after purchase.
Support Services: Technical support is always available within the specified duration of the product or service.
Updates and Upgrades: Our video makers are updated and upgraded regularly, typically every few days, to enhance performance and features.
Policy Changes: We reserve the right to amend these terms and conditions at any time without prior notice.
Section 2
Refund Policy (General)
Clients may request a full refund within 3 days of placing the order, as long as the work has not yet begun.
Once work has commenced, including any setup, planning, or initial execution, refunds will not be provided.
Our services include digital marketing, online courses, and software solutions, which are customized per client. Therefore, all work in progress is non-refundable once started.
Section 3
Refund Policy For YouTube Marketing Services
We offer a full 100% money-back guarantee
If you don't see subscriber growth within 10 days, we'll refund 100% of your payment — no questions asked. However, refunds are not applicable once results have been delivered.
Section 4
Privacy Policy (General)
At Ectik, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you visit our website and make purchases.
1. Information We Collect
We may collect the following types of information:
Personal Information:
When you make a purchase, we collect your name, email address, billing address, and payment details.
Usage Data:
We collect information about how you interact with our website, such as IP addresses, browser type, and device information.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders.
To communicate with you regarding your orders and provide customer support.
To improve our website and services.
To send promotional emails or updates (with your consent).
3. Data Security
We take the security of your personal data seriously. We implement industry-standard security measures to protect your information during transmission and storage. However, please note that no method of electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or processing payments, such as payment processors and delivery services, but only to the extent necessary to fulfill our services.
5. Cookies
Our website uses cookies to enhance your user experience. Cookies help us analyze website traffic and personalize content.
You can disable cookies in your browser settings, but this may affect the functionality of our website.
6. Your Rights
You have the right to access, correct, or delete your personal data.
You can also withdraw your consent to receive marketing communications at any time.
7. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time.
Any changes will be posted on this page, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions or concerns about this privacy policy,
please contact us at our whatsapp numnber below
Section 5
E-Books Refund Policy
All E-Book purchases are considered final upon completion of the order. Due to the digital nature of our products, we do not offer refunds, exchanges, or cancellations once the order confirmation and download/access link have been sent to the customer's registered email address.
By completing your purchase, you acknowledge and agree to this policy. We encourage all customers to review product descriptions, previews, and sample content carefully before finalizing their purchase.
If you experience a technical issue with your download (e.g., a corrupted file, broken link, or non-delivery of your order), please contact our support team within 5 days of purchase, and we will be happy to assist you.
Section 6
Shipping Policy
We offer digital products and online services only. As such, no physical shipping is involved, and this Shipping Policy does not apply to our offerings.
Website Policy Guidelines
Please review the policy-related pages of our website in the section below.